Cuesic (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, social media pages, and ticketing or marketing services.
By using our site, purchasing tickets, or subscribing to our messages, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information when you choose to provide it:
* Email address
* Phone number
* Name or contact information used for ticket purchases or event check-in
* Event or ticket purchase details
We do not collect payment card information directly. Any payment details are handled securely by our ticketing provider.
When you provide a phone number, we may use it to send marketing texts, event reminders, ticket notifications, and other promotional messages.
2. How We Use Your Information
We use your information to:
* Send event updates, promotional messages, and marketing communications
* Deliver and manage tickets for events
* Provide customer support or respond to inquiries
* Improve our services and event experience
You may unsubscribe from email marketing at any time or reply STOP to opt out of text messages.
Text messaging originator opt-in data and consent will not be shared with any third-party services or used for purposes unrelated to providing Cuesic events, messages, or promotions.
3. Third-Party Services
We work with trusted third-party platforms to provide services.
Klaviyo (Marketing & Messaging)
We use Klaviyo to store email and phone information and to send promotional messages. Your information may be processed and stored by Klaviyo according to their policies.
Flite (Ticketing & Payments)
We use Flite to manage ticket sales, event registration, and check-ins. Flite may collect information such as your name, email, phone number, billing details, and payment information. Cuesic does not collect or store your payment card information. All payment data is handled directly and securely by Flite or its payment processors.
By purchasing a ticket, your information may be subject to Flite’s Privacy Policy and Terms.
4. Social Media Platforms
When you interact with our content on platforms like Instagram or TikTok, those platforms may collect data according to their own privacy policies. We do not control and are not responsible for their data collection.
5. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We also do not share personal data with event venues. We may share limited information only if required by law or to protect the safety of participants at live events.
The above excludes SMS/text messaging opt-in data and consent; this information will not be sold, shared, or disclosed to third parties.
6. Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
8. Your Rights & Choices
You have the right to:
* Unsubscribe from promotional emails at any time
* Opt out of SMS/text messages by replying STOP
* Request that we update or delete your personal information (as permitted by law)
To make a request, contact us at: cuesicentertainment@gmail.com
9. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the current version. Continued use of our services means you accept any changes.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Cuesic📩 cuesicentertainment@gmail.com